Refund policy
Returns & Refund Policy
We want you to be happy with your purchase. If you’re not, we offer a 30-day return policy from the date you receive your item.
Eligibility for Returns
Items must be returned in the same condition as purchased — unworn/unused, with tags attached, and in the original packaging. Proof of purchase (receipt or order confirmation) is required.
How to Start a Return
To request a return, please contact us at sales@everythingsports.com.au. If your return is approved, we’ll provide instructions on how and where to send your item. Returns sent back without approval will not be accepted.
Return Shipping Costs
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If your item is faulty, damaged, or you received the wrong product, Everything Sports will cover the cost of return shipping.
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For change-of-mind, incorrect sizing, or other non-faulty reasons, customers are responsible for return shipping.
In-Store Returns
You’re welcome to return items directly to our store:
Everything Sports
Unit 5, 6 Bowen Crescent
West Gosford NSW 2250
In-store returns must meet the same conditions as above (unused, tags attached, proof of purchase required). Refunds for in-store returns will be processed back to your original payment method.
Damages and Issues
Please check your items when you receive them and contact us straight away if there’s a defect, damage, or incorrect product so we can fix it quickly.
Non-Returnable Items
We cannot accept returns on:
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Custom or personalised teamwear orders
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Sale/clearance items
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Gift cards
Exchanges
The fastest way to get the right size or product is to return your item and place a new order once the return is accepted.
Refunds
Once we receive and inspect your return, we’ll notify you if it’s approved. If approved, your refund will be processed back to your original payment method. Please note your bank or card provider may take a few business days to complete the refund.